PROFESSIONAL DEVELOPMENT SERIES

Self-Leadership is the combined effect of taking responsibility for our actions, setting a meaningful direction for our lives, and having the judgment to manage priorities efficiently. Participants in this one-day course will learn about the four pillars of self-leadership, allowing them to make meaningful, empowered choices while taking action. Training sessions include using techniques for adjusting to change, how to reach goals, cultivating optimism, and developing good habits.

The first step in successful growth hacking is accepting that it is not marketing. It has a mindset, processes, skills and systems of its own.  In this course you will identify the growth hacking mindset, recognize the differences between growth hacking and marketing, identify the customer need your business can fill, create and implement product placement and services to fit the need, learn and practice techniques, review and practice marketing strategies, identify the essentials of conversion and optimization, and create your own plan.

Goal Setting is a popular and effective course for any trainer’s toolkit, as establishing and achieving goals is a hallmark of success in life. This one-day workshop gives trainers access to activities and theory to help people understand how to turn their dreams or wishes into reality. At the end of this training workshop, participants will be able to identify what’s truly important to them personally and professionally; use goal setting activities and appropriate language to articulate what they want out of life; use motivational techniques to help them reach their goals; understand how to deal with setbacks, and more.

Help your students enhance their life tools in the office with this Skills You Need for Workplace Success course.  A number of studies identify the key skills that workers need to be successful in the workplace. Eight of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking and Emotional Intelligence. These skills can be enhanced through training. Sessions in this course give students the grounding they need in a range of skills that have been identified as being vital to workplace success.

Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions on which people within the organization can take action.  This leadership model shifts thinking from a command-and-control style to a more collaborative approach that focuses on relationship building and communication. The results for a business can be astounding.  This one-day workshop teaches about the wisdom inherent in encouraging conversational leadership; how to describe the four I’s of conversational leadership; and how to apply the principles of conversational leadership to improve results.

Dealing with difficult people is something that most of us will experience at one time or another in our lives. We may encounter people who are inconsiderate, stubborn, indecent, unhappy, angry, or passive-aggressive. If difficult interactions are necessary, and we approach those conversations or interactions with a plan, we will likely find that these encounters are easier to handle and we can have more successful outcomes. 

Discover how to recognize how their own attitudes and actions impact others, effective techniques for dealing with difficult people, strategies for dealing with anger, and how to cope with the difficult people and situations

There’s a great deal more to delegating than simply passing extra work off to others. This course teaches entrepreneurs the skills they need to effectively delegate and ultimately, accomplish more. The Art of Delegating Effectively addresses the many facets of this subject, including when to delegate and to whom, the process of assigning work to others, and techniques used to overcome problems, monitoring results and 

giving effective feedback.

This course is designed for teaching the essential Human Resources tasks and scope of responsibilities for people who are new to a management role.  The following topics covered basics of HR Management, including orientation, compensation, and benefits, understanding job analysis, Planning training, Legally defensible terminations, and more.

Managing Pressure and Maintaining Balance will help you understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. In this one-day course, they will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.  You will be able to recognize pressure points, defining what they want, managing stressors, setting goals, recognizing and validating emotions, they’ll be well prepared to create a more balanced life.

Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers and entrepreneurs to bridge cultural differences and bring employees together into a functioning team. This Managing Across Cultures course will give you easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool.

As a course participant, you will learn the benefits of positive intent, active listening skills, and asking strategically relevant questions to get to the heart of any conflict or situation. You will study the processes of framing their conversations, selecting environments beneficial to their conversational goals, and creating safe environments when speaking. These tools will ultimately help you get to the root of any problem.

As an entrepreneur, you wear many hats, you have too many things to do and not enough time to get them done.  You will want to take this course to develop skills that include how to organize themselves and their workspace for peak efficiency; how to set and achieve goals; how to identify what’s important and create action plans to get things done; and, how to delegate properly.

This is an intensive and advanced skills course.  Developing High Performance Teams — will empower entrepreneurs to take their teams to the next level. You will get to really know your teams, define different team types, improve teamwork by thoroughly understanding and applying the characteristics of effective teams, and much more. The result will be employing practical, tested techniques that develop trust and rapport, who is able to push your team forward, beyond average engagement levels, dealing with conflict, and understanding how action planning and analysis can result into superior performance results. 

This course helps entrepreneurs to develop their skills in Problem-Solving and Decision-Making. This training course includes skill development exercises that include learning to apply problem-solving steps and tools, analyzing information to clearly describe problems, thinking creatively, being a contributing member of a problem solving team, selecting the best approach for making decisions, creating a plan for implementing, evaluating, and following up on decisions, and how to avoid common decision-making mistakes.

This course will give you the skills and tools to craft a recognition program that will help keep your valuable resource happy — your employees.  In turn, happy employees are effective employees, and that can only mean good things for businesses.

Whether formal or informal, provided to employees, peers, or someone else, there are ways that feedback can be structured to be impactful and productive. This training course will help you as an entrepreneur discover important feedback delivery tactics, how to deliver a message in ways that a recipient can accept and use to reactively make potential changes, and also how to accept feedback that we are offered ourselves.

Managers and business owners know that risk management can reduce the negative impact of crises, and provides measurable benefits and cost savings. This focus on the area of Risk Management are poised to deliver a framework and assessments that is flexible and works with any business.   

Finding the right person for a company is an important factor in business growth, and it can be a very expensive undertaking. This course refines their interview skills and methods in order to ultimately choose the right candidate for your business. Specific skill development includes: recognizing the costs incurred by an organization when a wrong hiring decision is made; developing a fair and consistent interviewing process for selecting employees; preparing better job advertisements and using a variety of markets; developing a job analysis and position profile; using traditional, behavioural, achievement-oriented, holistic, and situational (critical incident) interview questions; effectively interviewing difficult applicants; and understanding basic employment and human rights laws that can affect the hiring process.

Coaching and Mentoring are essential skills for entrepreneurs. This course will illustrate how coaching is based on a partnership that involves giving both support and challenging opportunities to your employees. Mentorship is a related skill that includes being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, such as mentoring) is an essential skill that can benefit everyone.